These SMS Terms & Conditions (“Terms”) describe how Runwise (“we,” “us,” or “our”) provides text messaging services (“SMS Program”). By opting in, you agree to these Terms.

1) Consent for SMS Communication

By providing your mobile number and opting in to receive SMS from us, you consent to receive text messages as described below. The phone numbers obtained through the SMS consent process will not be shared with third parties for marketing purposes.

2) Types of SMS Communications

If you have consented to receive text messages from Runwise, you may receive messages related to appointment reminders, service alerts, and customer support.

Example message:

“Hello, thank you for contacting Runwise. How can we assist you? Reply STOP to opt out at any time. Message and data rates may apply. For assistance, text HELP or visit our privacy policy and terms of service.”

3) Message Frequency

Our SMS message frequency will range from 1 to 5 messages weekly across all users. Actual frequency may vary based on your interactions with us.

4) Potential Fees for SMS Messaging

Message and data rates may apply. Many carriers charge a fee for each message sent or received. Fees can vary by carrier and whether the message is domestic or international. Check your mobile plan for details.

5) Opt-In Methods

You can opt in to receive SMS from Runwise through intake forms on our website at runwise.com, or by otherwise providing express consent where indicated. This agreement for SMS will not be shared with third parties for marketing purposes.

6) Opt-Out / Unsubscribe

You may opt out at any time by replying STOP to any message we send. After you send STOP, you will receive one final message to confirm your opt-out, and then you will receive no further SMS communications from us. You can opt back in at any time by replying START.

7) Help & Support

For assistance, reply HELP to any message, or visit:

• Privacy Policy: runwise.com/privacy-policy
  
  
• Terms of Service: runwise.com/terms-of-service
  
  

You can also contact us at support@runwise.com.

8) Delivery & Availability

Delivery of SMS messages is subject to effective transmission by your carrier and network operator; carriers are not liable for delayed or undelivered messages. SMS services may not be available in all areas or with all carriers or devices.

9) Eligibility & Responsibility

You must be the account holder or have the account holder’s permission to enroll a mobile number. You represent that you are 18 years or older (or the age of majority in your jurisdiction) and that you have the authority to agree to these Terms.

10) Privacy

We handle your personal information in accordance with our Privacy Policy. For more details on how we collect, use, and safeguard your information, please review runwise.com/privacy-policy.

11) Changes to These Terms

We may modify these Terms from time to time. Updates will be posted at runwise.com/sms-terms-of-service with a revised “Effective date.” Your continued participation in the SMS Program after changes become effective constitutes your acceptance of the updated Terms.

Standard Messaging Disclosures (Quick Reference)

• Message and data rates may apply.
  
  
• Message frequency may vary.
  
  
• Text STOP to opt out at any time.
  
  

Text HELP for help or visit runwise.com/privacy-policy and runwise.com/sms-terms-of-service.